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Frequently Asked Questions
General Questions
What happens if there is a dispute between a buyer and a seller?
How secure is my data on your platform?
Can I post requirements for services as well?
How do I contact customer support?
Can I use the platform on my mobile phone?
How is the payment handled?
What should I do if I forget my password?
How do I delete my account?
What are the terms and conditions for using the platform?
Questions for Buyers
How does the platform work for buyers?
Is it free to post a requirement?
Can I negotiate with the sellers?
How do I evaluate a seller's goodwill?
Can I post multiple requirements at once?
How long does it take to receive quotations?
Will I be notified when a seller submits a quotation?
Can I blacklist certain sellers from placing quotations on my requirements?
Are there any guidelines on writing an effective RFQ?
Is it compulsory that a seller who is placing a quote will cover all the products/services mentioned in RFQ?
Questions for Sellers
How do I register as a seller?
What happens when my quotation is selected?
Is there any fee for sellers to register or quote?
Can I edit or withdraw a quotation once submitted?
How do I increase my visibility or chances of getting selected?
Is there a limit to the number of quotations I can send per day?
Can I offer bundled or volume discounts?
Can I place quote for partial number of required product/services and not all if I deal in limited products?
